Refund/Return Policy on training sessions or purchased items
Refund for training registrations: Should you need to cancel your participation in ARJAA’s training program, you may receive a full refund if you notify the ARJAA office by phone, fax or email two or more weeks prior to the first session of training. ARJAA staff will confirm receipt of this notification of cancellation by phone or email, and your training fee will be refunded in the same form of payment originally used for your registration.
ARJAA bears the cost of cancellation fees with trainers and coaches should cancellations occur with less than two weeks notice. Therefore, refunds of registration fees are not possible with less than two weeks notice. However, the registration may be transferred to another participant so that the training fee will not be lost. Please notify the ARJAA office as soon as possible should such a situation develop.
Refund or return of materials: Within 14 days of your delivery of your shipment of ARJAA materials, you may request a refund if the materials are returned undamaged and unused. Please return the materials to the ARJAA office at:
Abbotsford Restorative Justice
105-34194 Marshall Road,
Abbotsford, BC, V2S 5E4
We will notify you of your refund via email after we’ve received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days after we receive your return.